Last updated March 7th, 2024
This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: Terms & Conditions
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
We offer various shipping options. In some cases, a third-party supplier may be managing our inventory and will be responsible for shipping your products.
We offer free Standard shipping on all domestic orders.
Once your order is packaged, we will send an email with your tracking information.
We offer worldwide shipping. Free Standard shipping is not valid on international orders.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
Orders cannot be shipped to P.O. boxes.
Orders only ship on business days, which are Monday - Friday.
Shipments to APO/FPO addresses require additional processing time after delivery to the military post office.
If delivery is delayed for any reason, we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information, please refer to our Terms and conditions: Terms & Conditions
If you have questions about returns, please review our Return Policy: Return Policy
If you have any further questions or comments, you may contact us by:
Email: info@reachmate.app